Refund and Returns Policy
AMNAZONE Return and Refund Policy:
AMNAZONE, we strive to ensure your complete satisfaction with your purchase & services. Our company crafting a clear and customer-friendly return policy which is very necessary for building trust and ensuring customer satisfaction.
At AMNAZONE, we strive to provide our customers with high-quality products and exceptional service. If you or our valuable customer are not 100% completely satisfied with your purchase and services, we’re here to help.
We offer a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Return Process:
Contact Customer Service: To initiate a return request, please contact our customer service team at telephone or Mobile call or Whats-app. Please provide your order number and details about the product you would like to return.
Return Authorization: Once your return request is approved, we will provide you with a return authorization number and instructions on how to proceed.
Pack and Ship: Securely pack your item in its original packaging, including all accessories and documentation. Ship the item back to us using a traceable shipping method.
Inspection and Refund: Once we receive your returned item, our team will inspect it to ensure it meets our return policy conditions. Upon approval, we will process your refund to the original method of payment.
If you need to exchange an item for a different one, please contact us. You will be responsible for any price difference and shipping costs for the exchanged item.
Refunds are typically processed within 10 to 20 days after we receive your returned item. Please note that it may take some time for your bank or credit card company to process the refund and for it to reflect in your account.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions about our return policy, please contact us at telephone or Mobile call or Whats-app. Our customer service team is here to assist you.
AMNAZONE reserves the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Thank you for shopping & choosing at AMNAZONE!